I think you did NOT have to plead your case, and convince the rep that you were playing fair. They are a hardware company and that is where they make most of their money. I don’t think Apple really cares about piracy of their OS. The discs purchased though the Up-To-Date program checks to make sure Leopard is pre-installed on the computer. The retail discs don’t check for Leopard pre-installed.Īpple also sold Snow Leopard for $9.95 through their Up-To-Date program for customer that bought their Macs between June to December of 2009. Their retail discs only comes as an “Upgrade Version” and comes in two flavors, a single user license for $29, or a “family pack” (5 user licenses) for $49. Snow Leopard was never released in a “Full Version” retail disc for $130. I’m not sure how much they care about the piracy of the os upgrades, but that could cut down on the desire for new hardware. If the upgrades are only distributed via the app store in the future, the problem goes away. I think the only difference was the packaging. The “full version” was also available for $130 or so. It said it “Required leopard” to work, but never checked. Snow leopard upgrade was offered for close to $25.
